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1. Shipping Locations

Medicalivery ships products to customers within India. Unfortunately, we do not offer international shipping outside India at this time.

2. Processing Time

Orders are processed and shipped within 10 minutes after the order is placed and payment is confirmed.
Orders placed on busy hours may delay upto 2 hours.
Custom or bulk orders may have extended processing times; you will be notified if additional processing time is needed.
3. Shipping Methods and Costs

Shipping costs are calculated at checkout and are based on the weight, size, and destination of the package.
4. Delivery Time

Standard Shipping: 20 minutes.
Express Shipping: 10 mniutes.
Delivery times may vary due to external factors such as weather, courier delays, or other unforeseen events.
5. Order Tracking
Once your order is shipped, you will receive a confirmation email with tracking information. You can track the progress of your shipment through Mobile App.

6. Delivery Issues

Undeliverable Packages: If a package is returned due to an incorrect address provided by the customer, Medicalivery may contact you to verify your address and reship the package at your expense.
Lost or Damaged Packages: If your package is lost or damaged during transit, please contact our customer support at 9467043891 or [email protected] within same day of the expected delivery date.
7. Contact Information
For any questions or concerns about your order, please contact us at [email protected].